At Sambeel, we're committed to ensuring your complete satisfaction with every purchase. Our hassle-free returns and refunds policy is designed to give you peace of mind while shopping with us.

✓ Eligible Items
Products must be: • In original condition
• Unused and unworn
• Include all original packaging and tags
• Returned within 14 days of delivery

✕ Non-Eligible Items
• Perishable goods
• Custom-made products
• Clearance items
• Personal care items (once opened)
• Items marked as "Final Sale"

Step 1: Initiate Return
Contact our customer support within 14 days of delivery to begin the return process.

Step 2: Documentation
Provide your order number and photos of the item(s) you wish to return.

Step 3: Shipping
Pack the item(s) securely and use the provided return label. Note: Return shipping costs are the customer's responsibility unless the return is due to our error.

Processing Time
• Inspection period: 1-2 business days
• Refund processing: 7-10 business days
• Credit card statement appearance: 2-5 business days after processing

Refund Methods
• Original payment method
• Store credit (optional)
• Gift card (if original purchase was made with a gift card)

For size or color exchanges, we recommend: • Initiating a return for the original item
• Placing a new order for the desired item
This ensures faster processing and availability of your preferred item.

📧 Email: returns@sambeel.com

📱 Phone: +1 (307) 243-8080

⏰ Support Hours: Monday - Friday, 9:00 AM - 5:00 PM (EST)

💬 Response Time: Within 24 business hours